First Setup: Welcome, Plan Selection and Business Information
After you create an account, the panel walks you through a few screens in order: a short getting-to-know-you survey, your business name, plan selection…
Where to find: The screens that open by themselves the first time you enter the store owner panel — Welcome! → Create Your Business → Choose Your Plan → Complete Business Information Who it's for: People who have just created a Treyza account and have not yet set up their business and first store. In short: After you create an account, the panel walks you through a few screens in order: a short getting-to-know-you survey, your business name, plan selection and your legal business details. When all of them are done, you land on the screen where you create your first store.
What does it do?
Before you can open a store on Treyza, three things must be completed:
- You must have a business (merchant) record — the parent record your stores belong to.
- Your business must have a plan (package).
- Your business's legal details (title, tax/identity number, address) must be filled in.
This page explains the setup screens that get those three things done. You do not open these screens yourself; the panel looks at the state of your account and redirects you to the right screen automatically. Whatever is missing, that screen appears.
Tip: The top menu (navigation bar) is not visible on the setup screens. That is normal; the menu only appears once setup is finished.
The whole path at a glance
| Order | Screen | When does it appear? | Where do you go when it's done? |
|---|---|---|---|
| 1 | Welcome! | If your e-mail is verified, you haven't filled in the survey and you don't have a business yet | Create Your Business |
| 2 | Create Your Business | If you have no business | Choose Your Plan |
| 3 | Choose Your Plan | If your business has no active subscription | Complete Business Information |
| 4 | Complete Business Information | If your business details are incomplete | Create New Store |
If none of these are missing, the My Stores page opens directly.
Warning: If you have no business but a staff invitation was sent to you (or you are already staff in someone else's store), the panel takes you to the My Account page instead of setup. That page is described in Invitations and Stores You Have Access To.
1. The Welcome! survey
The screen's title is Welcome! and the description below it is We'd like to get to know you better. Four short questions are asked; the purpose is to get to know you and guide you accordingly.
At the top there is a Step {position} / {total} line and a four-part progress bar.
Questions and options
| Question | Options |
|---|---|
| What is your e-commerce experience? | I've never done it · I have some experience · I'm actively doing it |
| Are your products ready? | Not yet, still in the idea phase · I have products but they're incomplete · Everything is ready to upload |
| What is your primary goal? | Build an online store from scratch · Move my existing store online · Earn side income · Migrate from another platform |
| When do you want to start selling? | I want to start today · This week · This month · Just exploring |
How the survey works
- Click one of the options below the question.
- The screen moves to the next question by itself; you do not need to press a "next" button.
- If you change your mind, the Back button at the bottom of the screen takes you to the previous question. (Back only appears from the second question onwards.)
- When you answer the fourth question, your answers are saved and you move on to the Create Your Business screen.
Tip: The survey has no skip button; all four questions must be answered. There are no right or wrong answers, pick whatever you like.
2. Create Your Business
The title is Create Your Business and its description is Enter your business information to start setting up your store on Treyza.
| Field | Description |
|---|---|
| Business Name | Required. Placeholder text: e.g. Sunshine Textiles. This is your business's name as shown in the panel. |
- Type your business's name into the Business Name box.
- Press the Continue button. (While the box is empty the button is inactive; if you try to submit an empty box, the Business name is required warning appears.)
Warning: Your business is not created yet at this step. The business record is created the moment you pick a plan on the next screen. If you leave without picking a plan, the name you typed is not saved.
3. Choose Your Plan
The title is Choose Your Plan and its description is Select the plan that fits your needs. You can upgrade anytime.
There is a Back button on the left above the screen; you can go back there if you want to change the business name.
Monthly / Yearly switch
Below the heading there is a switch with two buttons: Monthly and Yearly. Next to Yearly the Save 20% label appears.
Tip: When you pick Yearly, the amount you see on the cards is the yearly fee divided per month. In other words the "monthly equivalent" is shown.
What is on a plan card?
| Part | What does it show? |
|---|---|
| Plan name and short description | For example Free, Starter, Professional, Enterprise. |
| Price | The amount in large type with /mo next to it. On the free plan it reads Free instead of an amount and /mo is not shown. |
| Trial line | On paid plans, if a trial period is defined, it reads {days} day free trial. |
| Popular badge | A badge sitting on the card's top edge. It appears on the Professional plan. |
| Feature list | The features included in the plan (at most 8 rows). In each row the feature name is on the left, its value on the right. |
| Bottom button | Start Free on the free plan, Select Plan on paid plans. |
The values in the feature rows are read like this:
| What you see | What it means |
|---|---|
| green tick | This feature is included in the plan. |
| faded cross | This feature is not in this plan. |
| A number | How many of that item you can use (for example the number of products). |
| Unlimited | There is no numeric limit for that feature. |
Selecting a plan (step by step)
- First decide whether you will pay Monthly or Yearly.
- Press the Start Free or Select Plan button on the card of the plan you want.
- What happens next depends on whether the plan you picked is paid or not:
| The plan you picked | What happens? |
|---|---|
| Free | No payment page opens. The Plan selected successfully! notification appears and you go straight to the Complete Business Information screen. |
| Paid | Your browser is redirected to the secure payment page. You complete the payment there. |
- When you complete the payment you return to the setup address, and if your subscription has been created, the Complete Business Information screen opens.
If something goes wrong, the Failed to select plan. warning appears; you can press the button again to retry.
Warning: If you give up on the payment page, no subscription is created and the panel brings you back to the Choose Your Plan screen. Since your business name has already been saved at that point, the screen opens directly at the plan step.
4. Complete Business Information
This screen's title is Complete Business Information and its description is Fill in your business information to start using Treyza. Here you enter the details that will be used on your invoices and in legal records.
The screen has two steps; at the top there is a two-part progress bar and a Step {position} of {total} line. Fields marked with a star (*) are required.
Step 1 — Business Information
The card's description: Enter your legal business details.
| Field | Required? | Description |
|---|---|---|
| Legal Business Name | Yes | The official name of your company or of yourself. Placeholder: Company or individual name. |
| Business Type | Yes | Individual, Sole Proprietorship, Limited Company or Corporation. |
| Identity Number | Yes if the business type is Individual | Must be 11 digits. Placeholder: Enter your identity number. |
| Tax Number | Yes for types other than Individual | Placeholder: Enter your tax number. |
| Phone | Yes | A phone box where you can pick the country code; it opens with Türkiye (+90) by default. |
| Sector | No | Picked from a searchable list. The search box reads: Search sector.... After you pick one, a Clear selection link appears below. |
Tip: If you pick Individual as the Business Type, the form only asks for the Identity Number. For the other types the Tax Number becomes required, while Identity Number stays as an optional field.
If a field is missing or invalid, a red warning appears below it: Required field, Enter a valid phone number, Identity number is required (11 digits) or Tax number is required.
Once you have filled it in, press the Next button at the bottom right.
Step 2 — Address Information
The card's description: Enter your business address and location details.
| Field | Required? | Description |
|---|---|---|
| City | Yes | Searchable list. Search box: Search city.... |
| District | Yes | Inactive until a City is picked; when you pick the city, that city's districts are loaded. Search box: Search district.... |
| Neighborhood | No | Placeholder: e.g. Ataturk Mah. |
| Tax Office | No | Loaded according to the city, inactive until a City is picked. Search box: Search tax office.... |
| Full Address | Yes | Multi-line box. Placeholder: Street, avenue, building number... |
| Postal Code | No | Placeholder: E.g.: 34000 |
If no match is found in the searchable lists, the text No results found. appears.
Tip: If you type something into Neighborhood, it is added to the beginning of the address when saving. So the address is stored as "Ataturk Mah., ..."; you do not need to type the neighborhood into the Full Address box again.
Saving
- Fill in the address details.
- Press the Save and Continue button at the bottom right. (While saving, the button reads Processing....)
- If it succeeds, the Business information saved. Welcome! notification appears and you move to the Create New Store screen.
- If something goes wrong, the Failed to save business information. warning appears; check the details and try again.
Use the Back button at the bottom left to return to the previous step; what you typed is not lost.
Tip: What comes after the store creation screen is described on a separate page: Store List and Creating a New Store.
Why did I land on this screen?
| The state of your account | The screen that opens |
|---|---|
| E-mail verified, survey not filled in, no business | The Welcome! survey |
| No business, a pending invitation or staff access exists | My Account (the invitations page) |
| No business, no invitation either | Create Your Business |
| Business exists, no active subscription | Choose Your Plan (directly at the plan step) |
| A store exists, business details are incomplete | Complete Business Information |
| Everything is done | My Stores |
Frequently asked questions
Can I skip the survey? No, all four questions must be answered. Each choice carries you to the next question; it takes a few seconds in total.
Can I change the business name later? While you are on the plan screen you can go back with the Back button and change it. For changes after setup is finished, use the My Company section in the store owner panel.
If I pick the free plan, will it ask for card details? No. On the free plan no payment page opens at all; you go straight to the next step.
When exactly is my business created? The moment you press the button on a plan card. The business name and the plan are sent together.
I picked Individual and I have no tax number. Is that a problem? No. For the Individual type the form does not ask for a tax number, only the 11-digit Identity Number.
The district list doesn't open. You need to pick a City first. When you pick the city, the districts are loaded and the box becomes active. The same applies to Tax Office.
What happens if I leave setup halfway? When you enter the panel again you continue where you left off; the panel reopens the screen of the step that is missing.
Can I correct my business details later? Yes. Once setup is finished you can update them from the My Company section in the store owner panel.
My e-mail is not verified and I can't see these screens. Verify your e-mail address first: E-mail Verification.
Related pages
- Store List and Creating a New Store — The step after setup: creating your first store.
- Invitations and Stores You Have Access To — Staff invitations sent to you while you have no business.
- Get Your Store Ready to Sell (Activation Checklist) — The checklist for getting your store ready to sell.
- Subscription — Changing plans, trial periods and subscription management.
- E-mail Verification — The e-mail verification screen.
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