Account Settings (My Company)
You manage your business's basic profile, store defaults, the official information that appears on your invoices, and your team users across tabs.
Where to find: In the store owner panel, My Company (account/settings section) Who it's for: Store owners who want to edit the business name, the company/tax information that appears on invoices, and their business team. In short: You manage your business's basic profile, store defaults, the official information that appears on your invoices, and your team users across tabs.
What does it do?
The My Company page contains the information of your account/business, not of your individual stores. Here you keep your business's name, the official information used on your invoices, and the users attached to your business. The page consists of these tabs: Profile, Store Defaults, Billing Information and Team.
The Team tab is only visible to the business owner. Other users attached to the business cannot see it.
Profile (Business Profile)
"Edit your business's basic information."
| Field | Description |
|---|---|
| Business Name | Your business's name (required). If you leave it empty, the "Business name is required" warning appears. |
| Your business email address |
After editing, press the Save button; if successful, the "Profile updated" notification appears.
Billing Information
"Your company and tax information that will appear on your invoices." The information in this tab is used on issued invoices; that's why it's important to enter it correctly and completely.
| Field | Description |
|---|---|
| Company Name | The company name that will appear on the invoice (required). If you leave it empty, the "Company name is required" warning appears. |
| Tax Number | Tax identification (VKN) or TC identity (TCKN) number. "Tax number must be 10 (VKN) or 11 (TCKN) digits" |
| Country | Searchable select box ("Search country...") |
| City | Searchable select box. A country must be selected first; until it is selected, "Select a country first" is shown |
| Tax Office | Searchable select box ("Search tax office...") |
| Address | Full address |
| Billing email address | |
| Phone | Phone number |
Tip: Country → City → Tax Office are filled in order. When you first select the country, the city list opens, and when you select the city, the list of relevant tax offices opens.
After editing, press the Save button; if successful, the "Billing information updated" notification appears.
Warning: Billing information is used exactly as entered on issued invoices. Tax Number is not saved if it does not follow the digit-count rule (10 digits for VKN, 11 digits for TCKN). Wrong information can lead to incorrect invoices being issued; carefully check the information you enter.
Team
"Manage the users that belong to your business and the staff invited to your stores."
This tab shows your business's entire people list in one place: the team users you created, the staff who joined by e-mail invitation, and the business owners. List columns:
| Column | Description |
|---|---|
| Full name | The user's name. Your own row is marked "(You)". |
| The user's e-mail and its verification state. If not verified, the warning "Cannot sign in to the panel until verified" appears. | |
| Source | Owner, Team member (a user you created) or Invited staff (an external user who joined by invitation) |
| Store access | Which stores the user is assigned to and in what state. If there is no assignment, it says "Not assigned yet". Owners show "Full access to every store". |
Creating a new team member
- Press the Add team member button.
- Fill in Full name, E-mail and Password. A password strength meter runs below the password field; weak passwords are rejected.
- Press Create. If successful, the "User created" notification appears.
ℹYou share the password with the user. They can change it from their own profile screen after the first sign-in.
The new user must verify their e-mail address before they can use the panel. They can request the verification code from the sign-in screen. Until verification is complete, a warning appears in the list.
A newly created user has no store permissions at all. You grant access through the Pick from my team flow on the relevant store's Members screen.
Editing and deleting
The pencil icon on team-member rows updates the name and e-mail; the trash icon deletes the user. Deletion asks for confirmation.
These actions are only enabled on rows whose source is Team member. On Owner and Invited staff rows the buttons are disabled and the hint "Only team members that belong to your business can be edited" appears:
- Owner accounts cannot be changed or deleted from this screen — a protection that keeps the business from being left without an owner.
- Invited staff are external users with their own accounts; those accounts do not belong to you. You can remove their access from the relevant store's Members screen.
- You cannot delete your own account from this screen.
User quota
When you reach the number of users your plan allows, a warning appears above the list ("User quota is full" / "User quota exceeded"), the Add team member button is disabled, and an Upgrade plan link appears.
Pending invitations
Below the team list, invitations that were sent but not accepted yet are listed: e-mail address, the stores the invitation covers and the validity date. Expired invitations show an Expired label. The Cancel button withdraws the invitation.
Frequently asked questions
Why is the City field disabled? City depends on the country selection. First select the Country field; then the city list opens.
For which store is this information valid? My Company information is not store-based but business (account) based; it is used for your entire business in billing.
I can't see the Team tab. This tab is only available to the business owner. Other users attached to the business cannot manage the team.
The user I created cannot see any store. That is expected. Creating a user only creates the account; store access is granted separately. Go to the relevant store's Members screen and assign the user with Pick from my team, setting their permissions.
Was this page helpful?
Team Members (Store Members)
You either assign someone from your team to the store or invite a new person by email, define which areas each member can access (permissions), and…
Store List and Creating a New Store
You see all your stores in a list and access each of them; with Add New Store you create a new store using a 4-step wizard.