Notification Preferences
You turn store events on and off in groups, choose in-app and email notifications separately for each event, and set a threshold value for some of them.
Where to find: Store Settings → Notification Preferences tab Who it's for: Those who want to define for which events (new order, low stock, new customer, etc.) and through which channel (in-app / email) they will receive notifications. In short: You turn store events on and off in groups, choose in-app and email notifications separately for each event, and set a threshold value for some of them.
What does it do?
The Notification Preferences tab determines how you'll be informed about what's happening in your store. At the top of the section you'll find the "Notification Preferences" heading and the "Manage detailed notification preferences for your store. Choose for which events and through which channels you want to receive notifications." description.
Its structure
Notifications are listed in 6 groups, each within a separate card. Each group has its own Save button.
For each event:
- There is a main on-off toggle.
- When you turn on the event, two channel toggles appear below it:
- In-App — notification within the panel
- Email — notification by email
- For some events, a numeric value is also entered:
- Threshold — for example, notify when stock falls below this number
- Every — for example, notify once every so many product views
Tip: For an event, you can turn on both the In-App and Email channels, select only one, or turn off the event entirely. Too many email notifications can fill up your inbox; keep email on for the truly important events.
Groups and events
Order Notifications
"Notification settings related to the order flow"
| Event | Description |
|---|---|
| New Order | Get notified when a new order arrives |
| Order Cancellation | Get notified when an order is cancelled |
| Payment Successful | Get notified when a payment is completed successfully |
| Payment Failed | Get notified when a payment fails |
| Shipping Update | Get notified when the shipping status changes |
| Return Request | Get notified when a new return request arrives (Coming soon) |
Customer Notifications
"Notifications about customer account activity"
| Event | Description |
|---|---|
| New Customer | Get notified when a new customer registers |
| Customer Account Deletion | Get notified when a customer deletes their account |
Product Notifications
"Stock, view, and favorite notifications"
| Event | Description | Additional value |
|---|---|---|
| Low Stock Warning | When a product's stock falls below the threshold value | Threshold |
| Product Out of Stock | When a product's stock runs out completely | — |
| Bundle Stock Warning | When a bundle component's stock drops or the bundle becomes unsellable | — |
| Product Views | When a product reaches the specified number of views | Every |
| Added to Favorites | When a product reaches the specified number of favorites | Every |
Reviews & Ratings
"Product review and rating notifications"
| Event | Description |
|---|---|
| New Review | Get notified when a new review is made on a product (Coming soon) |
| Low Rating Warning | Get notified when a product receives a low rating (Coming soon) |
Marketing Notifications
"Coupon and cart notifications"
| Event | Description |
|---|---|
| Coupon Usage | Get notified when a coupon code is used |
| Abandoned Cart | Get notified when a customer abandons their cart |
System Notifications
"Periodic report and summary notifications"
| Event | Description |
|---|---|
| Daily Sales Summary | Get the sales summary as a notification every day |
| Weekly Performance Report | Get the performance report as a notification every week |
Tip: Events with a (Coming soon) label next to them (Return Request, New Review, Low Rating Warning) are not active yet; their toggles are off and cannot be selected. They will be made available in the future.
How to save?
Each group has its own Save button. After making a change in a group, press that group's Save button; the "Notification preferences saved" notification appears.
Warning: Each group is saved separately. If you make a change in one group and then work with another group without pressing Save, your unsaved changes may be lost.
Frequently asked questions
I can't see the channel toggles (In-App / Email). These toggles only appear while the relevant event's main toggle is on. First turn on the event, and the channel options appear below it.
What do "Threshold" and "Every" mean? Threshold is the limit at which the notification will be triggered (for example, when stock falls below 5). Every means an event is notified at certain intervals (for example, once every 100 views).
Customer Settings
From here you set whether customers can open support tickets, add products to favorites, and which additional information is requested in the…
Custom Domain
You connect a domain name you own to your store, add and verify the DNS records. Your default address {store}.treyza.shop keeps working.