Notifications

A timeline page where all notifications for your store are listed from newest to oldest, with the unread ones marked.

Where to find: Click your name at the bottom of the left menu → Notifications Who it's for: Anyone who wants to review everything happening in their store (new order, low stock, new customer...) in one list, day by day In short: A timeline page where all notifications for your store are listed from newest to oldest, with the unread ones marked.

What is it for?

While you work in the panel, the bell icon in the top bar shows you new notifications as they happen. But the bell window is small and made for a quick glance; finding a notification from a few days ago in there is hard.

The Notifications page exists for that: all your notifications are listed on a wide page, grouped day by day. This is where you find the answer to "there was an order notification last night, what was it?".

	Bell icon (top bar)	Notifications page
Purpose	Telling you right away	Reviewing the past
Look	Small popup	Full-page timeline
Grouping	By notification type	Today, Yesterday, date headings
How many does it show?	The latest few notifications	All of them, going back as far as you like

Where do I find it?

Scroll the left menu all the way down.
Click the row at the very bottom where your name and e-mail address are shown.
Pick Notifications from the small menu that opens.

When the page opens you see notifications lined up along a vertical line in the middle.

This page belongs to the store that is currently open. If you have more than one store, switch the store from the top left first, then look at the notifications.

How to read the page

Date headings

Notifications are grouped by the day they arrived. Above each group there is a small heading in capital letters:

Heading	Meaning
TODAY	Notifications that arrived today.
YESTERDAY	Notifications that arrived yesterday.
Something like 12 July 2026	Older days; the full date is written out.

What's in a notification row?

Element	Where?	What it tells you
Round icon	On the left, on the vertical line	Shows the notification's type (order, stock, payment, support ticket...). It is coloured when unread and grey once read.
Title	To the right of the icon	Says what happened in a single line. Unread notifications have a bold title.
Small coloured dot	Right next to the title	Only present on unread notifications.
Description	Below the title	The detail (which order, which product, etc.).
Time	At the far right of the row	Like Just now, 5m ago, 3h ago, 2d ago. If it is older than a week, the full date is shown.

Marking as read

At the very top of the page, if you have unread notifications, you see:

On the left: a line like "3 unread notifications".
On the right: the Mark all as read button.

When you press Mark all as read, every notification in the list instantly counts as read: bold titles go back to normal, and the coloured dots and the line above disappear.

If you have no unread notifications, this row is not shown at all.

Marking as read does not delete notifications; they stay in the list. In fact, notifications cannot be deleted from this page.

Clicking a notification

When you click a notification two things happen:

The notification counts as read (the bold text and the dot disappear).
You are taken to the page the notification is about. For example, if you click an order notification, that order's detail page opens.

Some notifications have no page to go to (they are purely informational). Hovering over those doesn't change the cursor and clicking doesn't take you anywhere; they are still marked as read.

Seeing older notifications

When the page opens, the first 15 notifications are loaded. If there are older ones, a Show more button appears below the list.

Click Show more.
15 more notifications are appended to the bottom of the list; you are not sent back to the top of the page.
When there are no notifications left to show, the button disappears by itself.

If there are no notifications

If the page is empty you see the heading "No notifications" and the description "You'll see new activity here as it happens." This is not an error; nothing has happened in your store yet that would produce a notification.

You choose which notifications you get

This page explains where you read notifications. Which events produce a notification — and whether they are also sent as e-mail — is something you decide in your store settings.

For example, if you turn off the "new order" notification, no record for that event appears on this page either.

For details: Notification Preferences

Frequently asked

Can I delete a notification? No. Notifications cannot be deleted from this page; they can only be marked as read.

I marked everything as read, did the notifications disappear? No. They stay in the list; only the bold text and the coloured dot go away.

Does my team member see the same notifications? Notifications are personal. Your reading them does not mark your team member's copy as read.

Why isn't this page in the left menu? The Notifications page is not one of the left menu's sections; it opens from your user menu at the bottom of the left menu.

A notification I was expecting never arrived. Most likely that event's notification is turned off. Turn the event on from the Store Settings → Notification Preferences tab.

Why do some notifications not take me anywhere when clicked? Because that notification has no page attached to it; it was created only to inform you.

Other — Overview — Overview of the "Other" section.
Notification Preferences — Where you decide for which events and through which channel you get notified.
Suggestions and Requests (Sending Feedback) — Sending feedback to the Treyza team.

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