User Profile

This page manages your personal account. It has two tabs: Profile (photo, full name, phone, panel language, account details) and Security (password,…

Where to find: (Store owner panel) profile menu → Profile Who it's for: Anyone who wants to update their own account details (name, phone, language, profile photo), change their password, and manage their account's security settings. In short: This page manages your personal account. It has two tabs: Profile (photo, full name, phone, panel language, account details) and Security (password, passkey, two-factor authentication).

What is this page for?

The Profile page holds the settings for your own account — the one you sign in to the panel with. At the top of the page you'll find the "Profile" heading and the "Manage your account details and preferences." description.

Don't confuse the two: This page is about your personal account; settings about your store (currency, shipping, payment, notifications, etc.) live under Store Settings. For example, the Preferred Language here only changes the panel language you see — not the language shown to your store's customers.

How to open it

Open the profile menu in the top-right corner of the panel (where your name/profile photo is) and click Profile Settings. This opens the Profile page.

Page structure: two tabs

The page consists of two tabs. You switch between them by clicking the tabs that sit side by side right below the heading:

Tab	What for?	Cards inside
Profile	Information about who you are	Profile Photo, Personal Information, Account Details
Security	How access to your account is protected	Password, Passkey, Two-Factor Authentication

When the page first opens, the Profile tab is selected.

Tip: The tab you are on is also written into the address bar: while on the Profile tab the address ends with ?tab=profile, and on the Security tab with ?tab=security. This lets you bookmark or share a link that opens straight on the Security tab; and when you refresh the page, you stay on the same tab.

Profile tab

This tab has three cards: Profile Photo and Account Details on the left, Personal Information on the right.

Profile Photo

"Upload a photo that represents your account."

Click the Upload Photo button (if you already added a photo, the button reads Change Photo).
Choose an image from your computer. When the upload finishes, the "Profile photo updated" notification appears.
To remove the photo, press Remove; the "Profile photo removed" notification appears and your initials are shown instead.

Tip: Accepted formats: JPG, PNG or WEBP. The file size must be at most 5MB. If you have no photo, the initials of your name (or email) are shown automatically.

Warning: If you select a non-image file, you'll see "You can only upload image files"; if you select a file larger than 5MB, you'll see "Image size can be at most 5MB", and the upload won't happen.

Personal Information

"Update your name, phone and language preference."

Field	Description
Full Name *	Required. The name shown in the panel and in notifications. If you leave it empty, you'll see "Name is required".
Phone	Optional. Entered in international format (default country Turkey).
Preferred Language	The language the panel appears in for you: Türkçe or English.
Email	Read-only. It is your login identity and cannot be changed here ("Your email is your login identity and cannot be changed here.").

After making changes, press Save; the "Profile updated" notification appears.

Tip: The Save button becomes active only when you make a change. If you haven't changed anything, the button stays disabled.

Tip: When you change the Preferred Language and save, the panel interface switches to the language you selected.

Account Details

"Read-only information about your account." This card only displays information; you can't change anything from here.

Row	What does it show?
Role	Your account's role within the panel.
Account Owner	Whether you are the store's owner: Yes / No.
Email Status	Whether your email is verified: Verified / Not Verified.
Member Since	The date your account was created.
Last Login	When you last signed in (shows — if there's no record).

Security tab

When you click the Security tab at the top of the page, the cards that manage your account's sign-in security open. The screen has two columns:

Column	Cards
Left	Password, Passkey
Right	Two-Factor Authentication

Tip: On narrow screens (phone/tablet) the columns stack on top of each other; the order is Password → Passkey → Two-Factor Authentication.

Password

"Change your sign-in password here." The card has three fields:

Field	What do you type?
Current Password	The password you use right now.
New Password	The password you want to use from now on.
New Password (Repeat)	The new password once more, to be sure there is no typo.

Steps to change your password:

Open the Profile page from the profile menu and switch to the Security tab.
Fill in all three fields in the Password card.
Press the Update Password button. While it is working, the button reads Saving....
On success, the "Your password has been updated" notification appears and the three fields are cleared automatically.

Password strength meter: As soon as you start typing in the New Password field, a colored bar and a label appear below it. This shows how hard your password is to guess:

Label	What it means
Very weak	Can be guessed in seconds.
Weak	Still far too easy to guess.
Fair	The lowest level that is accepted.
Good	Considered safe.
Strong	The best.

The text under the bar tells you what to do; when the password is acceptable it reads "This password looks good." If you haven't typed anything yet, you'll see the "Must be at least 8 characters." hint instead.

Rules your new password must follow:

Rule	What it says if you break it
At least 8 characters	"Password is too short — it must be at least 8 characters."
At most 128 characters	"Password can be at most 128 characters."
Cannot contain spaces	"Password cannot contain whitespace."
Must not be a very common password (like `123456`, `password`)	"This password is very common and easy to guess."
Must not resemble your name	"This password is too similar to your name."
Must not resemble your email address	"This password is too similar to your email address."
Must be at least Fair strength	"This password is easy to guess."

On top of these, the card runs its own checks:

If any of the three fields is empty: "Please fill in all fields"
If the two new password fields don't match: "New passwords do not match"
If the new password is the same as your current one: "New password must differ from your current password"

Tip: Instead of hunting for complicated symbols, combine 3-4 unrelated words — for example purple-squirrel-door-42. Length beats complexity, and passwords like this are easier to remember.

Warning: If you type the wrong password in the Current Password field, the change won't go through and the "Password could not be updated" notification appears. If you don't remember your password, you cannot change it from this screen.

Passkey

"Device keys for passwordless sign-in"

A passkey lets you sign in without typing your password, using your phone's or computer's fingerprint, face recognition, or PIN. It does not replace your password; it is an extra option. From this card you add a new key, rename it, or delete it.

Tip: What a passkey is, how to add one, and how to use it are explained step by step in a separate document: Passwordless Sign-In with Passkeys.

Two-Factor Authentication

"Authenticator app (TOTP)"

This card summarizes your account's Two-Factor Authentication status:

The badge on the right shows the status: Enabled or Disabled.
If Enabled, you'll see the "A code from your authenticator app is required at sign-in." note and your Backup codes remaining count.
If Disabled, you'll see the "Turn on two-factor authentication for an extra layer of security." note.
The button at the bottom takes you to the security page: Set up when off, Manage when on.
Next to the button there is the note "Setup happens on the Treyza account page; you will return here when you are done." — meaning you go to another page, but you are brought back here once you finish.

Tip: The setup and management of two-factor authentication happen on a separate page. For turning it on step by step, getting backup codes, and turning it off, see Two-Factor Authentication. Two-factor authentication makes your account much safer because, in addition to your password, it asks for a code from your phone at sign-in; we recommend keeping it on.

Frequently asked questions

Why can't I change my email here? Your email address is your login identity, so it cannot be changed from the Profile page and is shown as read-only.

I changed the language but my store wasn't affected. That's correct. The Preferred Language here is only the panel language you see. Your store's language settings (shown to customers) live under Store Settings.

Is this page the same as Store Settings? No. Profile is your personal account. Store settings such as currency, shipping, payment, and notifications are separate and managed from the Store Settings menu.

Why is the Save button disabled? If you haven't made a change yet, the button is disabled. It becomes active once you edit a field.

Why isn't my new password accepted? The most common reasons: it is shorter than 8 characters, it contains a space, it is a very common password, it resembles your name or email address, or the strength meter stays at Very weak/Weak. The screen tells you which rule was broken; try combining 3-4 unrelated words.

I can't find the Password, Passkey, and Two-Factor Authentication cards. These cards are not on the Profile tab but on the Security tab. Click the Security tab below the page heading.

Can I use a passkey instead of changing my password? A passkey saves you from typing a password at every sign-in and is safer; however, it does not replace your password — it is an additional sign-in method. The safest setup is: a strong password + a passkey + two-factor authentication.

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