Spin the Wheel — Overview and List
You show a wheel of fortune pop-up on your site; the customer enters their email, spins the wheel, and wins a discount/reward.
Where to find: Campaigns → Spin the Wheel Who it's for: Anyone wanting to collect emails and encourage sales with a gamified pop-up In short: You show a wheel of fortune pop-up on your site; the customer enters their email, spins the wheel, and wins a discount/reward.
What is spin the wheel? (what does the customer see?)
When the customer visits your site, a button (e.g. "Spin the Wheel") appears in the corner. When they click it, a wheel pop-up opens in the middle: "Spin the Lucky Wheel!". The customer enters their email and spins the wheel. The wheel lands on a slice according to the probabilities you set. If they win (e.g. 20% discount), a coupon code is automatically generated for them; they use it when shopping.
Your benefit: Both your email list grows (for marketing) and the customer is encouraged to shop.
There are two types
| Type | What is it? |
|---|---|
| Spin the Wheel | The classic spinning wheel of fortune (with slices). |
| Open the Case | A "chest/case opening" style; slices are shown with rarity levels (Common, Rare, Very Rare, Legendary). |
The type cannot be changed after the campaign is created.
Two important rules
- Only ONE campaign can be active at a time. When you make a campaign active, the other campaign that is active at that moment (wheel or case) is automatically closed.
- KVKK requirement: Because the wheel collects emails, having a KVKK Disclosure Text is a legal requirement. If it's missing, a warning appears on the screen: "KVKK Disclosure Text not found. Creating this agreement is a legal requirement for campaigns that collect emails." — you can create the text with the Create Agreement link next to it.
List table — columns
| Column | What does it show? |
|---|---|
| Campaign Name | The name of the campaign + type badge (Spin the Wheel / Open the Case). Below it, the title written on the wheel. |
| Status | Active (green) / Inactive (red). |
| Slice Count | How many slices the wheel is divided into. |
| Total Spins | How many times the campaign was spun. |
| Date Range | Start–end (if none, "Indefinite"). |
At the top there are a search (in campaign name/title) and a New Campaign button.
Row actions
| Option | What does it do? |
|---|---|
| Edit | Opens the campaign form (see Creating a Spin the Wheel (Slices, Visibility, Rules)). |
| Statistics | Shows the campaign's performance (see Spin the Wheel Statistics). |
| Make Active / Inactive | Turns the campaign on/off. Warning when making active: "...the current active campaign will be automatically closed. Only one campaign can be active at a time." |
| Delete | Deletes the campaign. Confirmation: "Are you sure you want to delete the ... campaign? This action cannot be undone." |
Empty state
If there are no campaigns: "No wheel campaign has been created yet." + "Offer your customers an exciting experience." + New Campaign button (and the KVKK warning if needed).
Frequently asked questions
I can't see the wheel on the site. Make sure the campaign is Active and the date range is current. The display rules (device, delay) may also be a factor (see the creation document).
Why aren't two of my campaigns live at the same time? The system allows only one active campaign at a time; when you turn one on, the other turns off.