Creating an Automation (Conditions + Action + Limits)
An automation = the rule "if THESE conditions are met, apply THIS discount". You fill out the form in four sections: General Information, Conditions,…
Where to find: Automation list → New Automation (or Edit on an automation) Who it's for: Anyone setting up a condition-based automatic discount rule In short: An automation = the rule "if THESE conditions are met, apply THIS discount". You fill out the form in four sections: General Information, Conditions, Action, Date & Limits.
Logic: Condition → Action
Think of an automation like this:
IF [Conditions] are met → THEN apply the [Action].
Example: IF "Cart Total is greater than 500" → THEN apply "10% Percentage Discount".
Section 1 — General Information
| Field | What to enter? | Required? |
|---|---|---|
| Name | The name of the automation. E.g. "10% over 500₺". | |
| Priority | The order if multiple automations apply at the same time (larger = first). Default 0. | |
| Description | Optional note. | |
| Exclusive | On/off. When on: "this automation is not applied together with other automations." | |
| Active | Whether the automation is running. (Only visible in editing; a new automation starts active.) |
Next to the name, description, and priority fields there are AI suggester buttons.
Section 2 — Conditions (when should it trigger?)
For the automation to work, at least one condition is required.
Combination: AND / OR
If you add multiple conditions, you choose how they combine:
- AND: The customer must meet all conditions.
- OR: Meeting any one of them is enough.
A condition consists of three parts
Condition Type + Operator + Value. E.g. "Cart Total" + "Greater" + "500".
Condition types you can use (10 in total)
| Condition Type | What does it check? | Example |
|---|---|---|
| Cart Total | The total amount of the cart (₺). | Cart Total Greater 500 |
| Cart Item Count | The number of items in the cart. | Cart Item Count Greater Equal 3 |
| Product in Cart | Is a specific product(s) in the cart? | "X t-shirt" is in the cart |
| Category in Cart | Is a specific category(ies) in the cart? | "Shoes" category is in the cart |
| Customer Tag | The customer's tag. | Customer Tag "VIP" |
| Customer Group | Which groups the customer is in. | Customer Group is in "Dealers" |
| Customer Order Count | The customer's total number of orders. | Order Count Greater Equal 5 |
| First Order | Is it the customer's first order? | First Order = Yes |
| Day of the Week | Which day(s). | Day of the Week "Saturday, Sunday" |
| Time Range | Between which hours. | Time 14:00 – 18:00 |
Operators
| Operator | Meaning |
|---|---|
| Equal | Exactly equal to this. |
| Not Equal | Not equal to this. |
| Greater | More than this. |
| Greater Equal | This or more. |
| Less | Less than this. |
| Less Equal | This or less. |
| Contains | Those in the list/within it (for products, categories, groups, days). |
| Includes | Those that include the specified value. |
Note: For the "Product/Category in Cart" conditions, a selector appears instead of a value (you select a product/category). For "Customer Group", a group is selected. "First Order" doesn't require a value/operator. For "Day of the Week" you select the days, and for "Time Range" you select the start-end time.
Adding/removing conditions
- A new row is added with Add Condition.
- It is deleted with the X to the right of each condition (at least 1 condition must remain).
- Except for "First Order", the value of all conditions must be filled in; otherwise the warning "All condition values must be filled in." appears.
Section 3 — Action (what happens when the condition is met?)
You select an Action Type; additional fields appear depending on the selection:
| Action Type | What does it do? | Values entered |
|---|---|---|
| Percentage Discount | Applies a percentage discount. | Percentage (0-100) + optional Max. Discount (TL) upper limit. |
| Fixed Discount | Deducts a fixed amount. | Amount (TL). |
| Free Shipping | Zeroes out the shipping fee. | (No additional value.) |
| Buy X Get Y Free | Like "buy 3 pay 2". | Purchase Quantity (X) + Free Quantity (Y). |
| Free Product | Gives a specific product as a gift. | Free Product ID. |
What is "Max. Discount" for? It prevents an excessive discount in a percentage discount. For example, if you say "20% but at most 50₺", the discount won't exceed 50₺ even on a 1000₺ cart.
Section 4 — Date & Limits (right panel)
| Field | What is it for? | If left blank |
|---|---|---|
| Start Date | The day the automation will start. | Valid immediately. |
| End Date | The day the automation will end. | Indefinite. |
| Total Usage Limit | The maximum number of times it can be triggered. | Unlimited. |
| Per-Customer Limit | The maximum number of times the same customer can benefit. | Unlimited. |
| Can be used together with a discount code | When on, the customer can also enter a coupon. | (On by default.) |
Saving
Press the Create (new) / Update (editing) button on the right. If successful, the notification "Automation created." / "Automation updated." appears.
End-to-end example: "10% over 500₺ on the weekend"
Goal: On Saturday-Sunday, 10% (at most 75₺) discount for those whose cart exceeds 500₺.
- New Automation → Name: "Weekend 10%".
- Conditions → Combination: AND.
- 1st condition: Cart Total + Greater + 500.
- Add Condition → 2nd condition: Day of the Week + Contains + Saturday, Sunday.
- Action → Percentage Discount, Percentage: 10, Max. Discount: 75.
- Date & Limits → (optional) enter a date range/limit.
- Create.
Now a 10% (at most 75₺) discount is automatically applied to carts over 500₺ on weekends.
Frequently asked questions
Should I use AND or OR for the conditions? If you want all of them to hold at once, use AND; if any one of them is enough, use OR.
What does "Exclusive" mean? When on, when this automation is triggered, other automations are not applied — it prevents discounts from stacking on top of each other.
Automation List (Discount Automations)
The screen that lists the automatic discount rules you've set up. From here you turn them on and off, edit, delete, and view trigger records.
Discount Codes (Coupons)
You create coupons like "WELCOME10"; when the customer types this code at the cart, they get a discount.