Order List
The table where all your orders are listed row by row. From here you search, filter, and go into the detail.
Where to find: Left menu → Orders Who it's for: Anyone who views, searches, and filters orders In short: The table where all your orders are listed row by row. From here you search, filter, and go into the detail.
First warning: the default filter
This list shows only "Paid" orders when first opened. To see orders with pending payment, change the Payment status filter or click Clear filters. (Detail: Orders — Overview)
Top bar
The top bar is a single row and always stays in place: it does not shift while data loads, while you pick filters, or while you select rows.
On the left:
- Search box ("Search..."): Searches information like order number, customer name, email, and city.
- Status and Payment status: The two most used quick filters. When you make a selection, a count badge appears on the button.
- Filters: Collects every filter (Status, Payment status, Risk, Order Type, Order Source, Tags, Delivery city, Delivery district) in a single side panel. The badge on the button shows how many filter selections are active. The panel footer has Clear filters and Close.
On the right:
- More actions (⋯): Export, Tags (the tag create/edit/delete window — see Order Tags and Saved Views) and the Customize Columns submenu live here.
- New Order: Opens the manual order creation window (see Creating a New Order Manually).
Right above the table there are also saved view tabs (only All at the start). To name and save your filters and return to them with one click, see Order Tags and Saved Views.
What is visible at each screen width?
| Width | Shown in the top bar |
|---|---|
| Phone (< 768 px) | Row 1: search + Filters (icon only). Row 2: the ⋯ and + buttons. The quick filters live inside the Filters panel. |
| Tablet (768–1279 px) | Search + Status + Filters | ⋯ + + (buttons as icons). |
| Desktop (≥ 1280 px) | Search + Status + Payment status + Filters | More actions + New Order (with labels). |
Hovering an icon-only button shows its name as a tooltip.
Columns in the table
| Column | What does it show? | Can it be hidden? |
|---|---|---|
| (Checkbox) | Selects the row. | No |
| Customer | Customer's name + email (if not a member, "Guest"). | No |
| Order no | Order number. There may be Manual/Marketplace/Pre-Order badges next to it. | No |
| Amount | The total amount of the order. | Yes |
| Products | Small images of the products in the order (first 4; more shown as "+X"). | Yes |
| Status | The order's status (colored badge). | Yes |
| Payment status | The payment's status (colored badge). | Yes |
| Delivery city | The city where delivery will be made. | Yes |
| Order date | When it was placed ("2 hours ago"; full date on hover). | Yes |
| Tags | The coloured tags you attached to the order. Click the cell to add/remove tags inline. | Yes |
| Risk | The order's risk score badge (Low / Medium / High). Details: Order Risk Score and Blacklist. | Yes |
| Actions | ⋮ → View. | Yes |
Clicking a row: Clicking the customer name or order number takes you directly to the order detail.
Filters (narrowing down orders)
You narrow the list using the filters in the top bar. Each filter allows multiple selection:
| Filter | What does it filter? | Options | Where? |
|---|---|---|---|
| Status | The order's logistics status | Pending, Approved, Preparing, Shipped, Delivered, Cancelled, Payment Failed, Processing | Top bar + panel |
| Payment status | The payment's status | Pending, Paid, Partial, Processing, Failed, Cancelled (default: only "Paid" selected) | Top bar + panel |
| Risk | The order's risk level | High, Medium, Low, Not calculated | Panel |
| Order Type | Normal or pre-order | Normal Order, Pre-Order | Panel |
| Order Source | Where it came from | Store Order, Manual Order, Marketplace | Panel |
| Tags | The tags attached to the order | The tags you defined | Panel |
| Delivery city | The city on the delivery address | Cities occurring in the listed orders | Panel |
| Delivery district | The district on the delivery address | Districts occurring in the listed orders | Panel |
How to use:
- For Status / Payment status click the button in the top bar directly; for the others open the panel with the Filters button.
- In the panel, click the filter heading to expand it and check what you want to see.
- The table filters instantly — you do not need to close the panel.
- To reset everything, click Clear filters at the bottom of the panel.
Row actions
In the ⋮ menu at the end of each row, there is currently a single option:
| Option | What does it do? |
|---|---|
| View | Opens the order's detail page. |
Operations like changing status, returns, cancellation, and invoicing are done on the order detail page (see Order Operations (Status, Payment, Return, Cancellation, E-Invoice)).
Customizing columns
Open ⋯ More actions → Customize Columns in the top bar to hide columns you don't need. The Customer and checkbox columns are always visible (cannot be hidden). The menu stays open after each toggle so you can switch several columns in a row. Your preference is saved automatically in your browser.
Multiple selection
Using the checkboxes at the start of rows, you can select multiple orders (the topmost box selects all). How many you have selected is shown at the bottom.
Once you select some, a floating selection bar appears at the bottom of the screen: "N orders selected" · the Bulk Actions menu · Clear selection (). The top bar does not change at all meanwhile.
From the Bulk Actions menu you can change the status of the selected orders in bulk (Confirmed · Preparing · Shipped · Delivered · Cancelled) or tag them in bulk with Tag.
Exporting the selection: Export lives in one place only — ⋯ More actions → Export in the top bar. While rows are selected this option reads Export selected, and you can pick the "selected" scope in the export window.
A bulk status change applies exactly the same rules as the single-order flow: an order whose payment is incomplete cannot be shipped, a cancelled/refunded order cannot be advanced, and an order whose payment has been collected is not cancelled in bulk either. Orders that do not qualify are never skipped silently — they are reported with a reason. Details: Bulk Actions in Lists.
Pagination (bottom of the table)
- Rows per page: 10, 20, 30, 40, 50, 100, 200, 500, 1000 (default 10).
- Page X / Y indicator and forward/back arrows (
<<first,<previous,>next,>>last).
When there are no orders
If no orders have come in yet:
- A shopping cart icon
- "No orders yet" heading
- "New orders will be listed here as they come in." description
- A New Order button
If you see "No orders yet" but you know you've received an order: most likely the Payment status filter is stuck on "Paid". Clear the filter.
Common tasks
Finding an order: Type the order number / customer name into the search box.
Seeing pending (unpaid) orders: Also select "Pending" in the Payment status filter.
Managing an order: Click the row → the detail page opens.
Entering an order manually: Click the New Order button.
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