Usage and Quota

It shows a card and a fill bar for every limit your plan grants. It warns you in yellow as you approach a limit and in red when you exceed it. Records…

Where to find: Store owner panel → top menu → Usage Who it's for: Store owners who want to see how much of their product, category, gallery, user, and storage limits they have filled, and who are looking for the answer to "why can't I add a new record?" In short: It shows a card and a fill bar for every limit your plan grants. It warns you in yellow as you approach a limit and in red when you exceed it. Records above the limit are deleted automatically after 30 days — this page lets you see that risk in advance.

What does it do?

Every Treyza plan gives you a certain allowance: this many products, this many categories, this many gallery files, this many team members, this much storage space. These are called quotas.

The Usage page shows how much of these quotas you have filled on a single screen. That way you notice the situation before running into the "I can't add a product" problem, and either clean up the excess or make your plan bigger.

Page structure

From top to bottom, the page is laid out like this:

Plan badge and Upgrade Plan button — At the very top, on the left, a label with a purple dot shows your plan's name. On the right there is a purple Upgrade Plan button that takes you to the Subscription page.
General warning strip — Only appears if there is a problem (explained below).
Usage cards — One card per quota. Depending on screen width they are laid out in 2 or 3 columns.

If the data cannot be fetched, the page only shows: No usage data found.

The general warning strip

Right above the cards, one of two strips appears depending on the situation:

Strip	Colour	Its text	Button next to it
Exceeded	Red	"Some of your usage limits have been exceeded. Upgrade your plan or remove excess items to continue adding new ones."	Upgrade Plan (purple)
Approaching	Yellow	"Some usage has reached its limit. Consider upgrading your plan to continue smoothly."	Upgrade Plan (outlined)

If there is no problem at all, no strip appears.

Reading a usage card

Each card describes a single quota. From top to bottom:

Part	What does it show?
Title	The quota's name. For example: Stores, Products, Users, Categories, Gallery, Storage, Email, AI Token.
Below the title	On quotas that reset, it says Resets in {days} days.
Top right	The status pill: Exceeded, At limit, Near limit, or Coming Soon. If everything is fine, no pill appears.
Large number	In the form `used / limit`. The percentage value is to its right.
Bar	Shows the fill ratio. Its colour changes with the status.
Below the bar	The text {count} left, {count} over, or Limit reached.
Bottom	The Store details expandable link (only on quotas counted per store).

If you have no limit, the card shows a single word instead of numbers: Unlimited.

Status pills and colours

Pill	When does it appear?	Bar colour	What it means
(no pill)	While the fill is under 80%	Purple	No problem.
Near limit	When the fill is 80% or above	Yellow	You are getting close; start planning.
At limit	When the fill is exactly 100%	Red	Your allowance is used up. You cannot add new records.
Exceeded	When the fill goes past 100%	Red	You are above the limit. The card is highlighted with a red background.
Coming Soon	On features not yet available (currently SMS)	—	This feature is being prepared; a — is shown instead of a number.

In the At limit and Exceeded states the card's border and background turn red, so it is hard to miss.

The text below the bar

Text	Meaning	Example
{count} left	How many more you can add before hitting the limit.	"120 left"
Limit reached	Your allowance is exactly used up.	—
{count} over	How many items above the limit you are.	"7 over"

Tip: This line does not appear on the Storage card; there the information is read directly from the large number, such as 1.4 GB / 5 GB.

"Resets in {days} days"

Some quotas are periodic: the counter resets at the start of each month — for example, the number of emails sent. On those cards, Resets in {days} days appears below the title.

Quotas like products, categories, and gallery are not periodic — the number does not go down unless you delete something, so they have no such line.

Store details

If you have more than one store, quotas counted jointly (Products, Categories, Gallery, Users) have a Store details link at the bottom of the card.

Click Store details.
The store names and how many each one uses are listed one under the other.
Click again to close.

A concrete example: if you are using 430 of your 500-product allowance and have two stores, you will see a breakdown such as "Butik Ada: 310" and "Ada Outlet: 120". That way you know which store to start cleaning up.

When your usage approaches a limit, a warning banner appears at the top of the content on every page of the panel. This banner comes in two colours:

Banner	Title	Description
Yellow	You are approaching your plan limit	"The usage below has passed {threshold}% of your plan limit. You can upgrade now to keep going without interruption."
Red	Your plan limit is full	"The usage below has reached your plan limit. You need to upgrade your plan to add new records."

Below the description, a small label is listed for each problematic quota. The label is in the form {quota name} · {percent}% ({used} / {limit}). For example: "Products · 98% (490 / 500)".

At the bottom there are two buttons:

Upgrade Plan — goes to the Subscription page.
View usage — goes to this page (Usage).

The cross mark in the top right corner (Dismiss warning) hides the banner.

Tip: Dismissing the banner does not solve the problem, it only postpones the view. When the dismissal period runs out, or when your usage situation changes, the banner comes back. Yellow warnings stay hidden longer, red ones for a shorter time.

This banner is never shown on the Usage and Subscription pages — because you are already at the source of that information.

An email is also sent to the account owner when your quota approaches a limit.

What happens if you exceed your quota?

This is the most important section on this page. Please read it to the end.

It is possible to exceed your quota. For example, if you drop from a big plan to a small one, your products can end up above the limit overnight. In that case the system does the following:

1. Detection and a 30-day window

The moment it notices the overage, it gives you a 30-day correction window. During this time:

Nothing happens to your existing records; they all stay in place.
You receive regular reminders in the panel and by email. The reminder states which quota you are over on, by how many items, and the deadline.

2. If the window runs out: automatic deletion

When the 30 days are up, if you are still above the limit, the system deletes the excess by itself.

Rule	Detail
How much is deleted?	Only as much as the excess. If you have 505 products and a 500 limit, 5 products are deleted.
Which ones are deleted?	The most recently added ones. It works backwards from the newest record; your older records are preserved.
Quotas covered by deletion	Products, Gallery, Categories, Users.
Quotas not covered	Storage is not included — no automatic deletion is performed for a storage overage.
Protection	The user who owns the account is never deleted under any circumstances.
Result	When the deletion is complete, you receive an informational notification in the panel.

This deletion is automatic and you are not asked to confirm it. Do not ignore the warnings. The 30-day window means "no rush, but do not forget".

3. How do you resolve an overage?

In one of two ways:

Way	How?	When does it make sense?
Delete the excess	Use Store details on the card to find which store the build-up is in, then clean up unnecessary records from that store's management panel.	If there really are old records you do not need.
Make the plan bigger	Use the Upgrade Plan button to go to the Subscription page and move to a bigger plan.	If you need all of the records.

Once you resolve the overage, the system notices it on its own, the counter stops, and no deletion happens.

What you see when you hit a limit in the management panel

The usage page lives in the merchant panel, but you usually hit a limit while working — that is, in the store management panel. The warnings there no longer just tell you to "delete"; they also tell you which plan covers this limit.

Where	What you see
Panel-wide overage banner	Which quota you are over and by how much, the "Excess records will be deleted in N days" notice, and Upgrade plan as the primary action. Underneath, one clear sentence: "Upgrading your plan cancels the deletion — nothing is lost." Delete / Manage remains as the secondary option.
Limit-full warning	The "Your … limit is full" headline + how many records you have + the sentence This limit becomes … on the … plan.
Add buttons (product, category, member, adding a file to the gallery)	The button is no longer silently disabled; clicking it opens a window explaining the situation and the plan suggestion: Upgrade plan (primary) and Free up space (secondary).
The quota summary in the header	If you are over a quota, a suggestion row appears at the bottom: "Upgrade your plan to raise these limits" + the monthly price of the suggested plan + the upgrade button.
Email campaign / flow warnings	If the audience you are about to send to exceeds your quota, the warning tells you which plan would be enough for your actual need.

The plan suggestion is not a guess: the system computes the cheapest plan in the current catalogue that covers this limit and suggests that one.

If you are already on the top plan, no upgrade suggestion appears; instead you see "You are already on the top plan; contact platform support for a higher limit." with a Contact platform support link.

The upgrade link takes you to the Subscription page in the merchant panel (see Subscription); it opens in a new tab so your work in the management panel is not interrupted.

Frequently asked

What is the difference between "At limit" and "Exceeded"? At limit is the moment your allowance is exactly used up (for example 500/500). Exceeded means you have gone above the limit (for example 505/500). In both cases you cannot add new records, but in the Exceeded state the 30-day automatic deletion counter is running.

Why can't I add a new product? Most likely the Products card is in the At limit or Exceeded state. Open this page and check.

Will my old records be lost if I exceed the quota? No. Automatic deletion only targets the most recently added records, and only as many as the excess.

My storage is full — will my files be deleted? No. Storage is not included in automatic deletion. However, you cannot upload new files; you need to free up space or make your plan bigger.

Are the numbers real time? Current values are calculated every time you open the page. If you delete a product and look right away, you will see the new number.

One of the cards says "Coming Soon". That feature is not available yet (currently SMS). It is not a problem caused by you.

What is the number in parentheses on the AI Token card? If you see something like (+12) next to the large number, it shows usage that is being processed and not yet final. It is added to the main number shortly.

I dismissed the warning banner — will it never come back? It will. Dismissing is temporary; the banner reappears after a certain period or when your usage situation changes.

Are my quotas shared between stores? Yes. Quotas are at the company (account) level. The total across all your stores counts toward a single limit; you see the breakdown with Store details.

Subscription & Billing — Overview — Overview of the Subscription & Billing area.
Subscription — Making your plan bigger or smaller, and cancelling it.
Invoices — Issued invoices and payment.
Store Settings — Overview — Your store's own settings.