Invoices

This is the list of every invoice issued for your subscription. From here you open an invoice's details, download its PDF, and pay an unpaid invoice…

Where to find: Store owner panel → top menu → Invoices Who it's for: Store owners who want to see the invoices issued for their Treyza subscription, download them as PDF, or pay an unpaid invoice. In short: This is the list of every invoice issued for your subscription. From here you open an invoice's details, download its PDF, and pay an unpaid invoice with Pay now.

What does it do?

Every time your Treyza plan renews (and when you change plans), an invoice is issued to you. This page gathers all of those invoices in a single list.

You do three things here:

You track — you see when and how much you paid.
You document — you download the invoice PDF for your accounting.
You pay — if there is an unpaid invoice, Pay now takes you to the payment page.

Do not mix them up: The invoices here are the subscription invoices you pay to Treyza. Invoices issued for your customers' orders are not on this page; they are in the order records in your store's management panel.

Status filter

At the very top of the page there is a dropdown. The default selection is All.

Option	What does it show?
All	Every invoice.
Awaiting payment	Invoices that have been issued but not yet paid.
Paid	Invoices whose payment is complete.
Overdue	Invoices past their due date and still unpaid.
Cancelled	Invoices that were cancelled.
Refunded	Invoices whose amount was refunded.

When you pick a filter, the list reloads and returns to page 1.

Tip: The fastest way to see whether you owe anything: set the filter to Awaiting payment. If the list is empty, you have no outstanding balance.

Table columns

Column	What does it show?
Invoice No	The invoice number. Shown in a fixed-width font.
Date	The day the invoice was issued.
Due Date	The latest day it should be paid.
Status	The invoice status, shown with a coloured dot and text (see the table below).
Amount	The total payable including VAT. Right-aligned and bold.
(last column)	Action buttons: Pay now, an eye icon, and a download icon.

If there are no invoices at all, this text appears in place of the table: No invoices yet.

Status colours

Status	Colour	What it means
Draft	Grey	The invoice is not final yet.
Awaiting payment	Yellow	Issued, payment is expected.
Pending	Yellow	May appear on older records awaiting payment.
Paid	Green	Payment is complete.
Overdue	Red	The due date passed and no payment was made.
Cancelled	Grey	The invoice was cancelled; no payment is expected.
Refunded	Blue	The amount was refunded.

Buttons on a row

Button	When does it appear?	What does it do?
Pay now	Only on invoices in Awaiting payment, Overdue, or Pending status that have a payment link defined	Opens the secure payment page in a new tab.
Eye icon (View details)	On every invoice	Opens the invoice detail dialog.
Download icon (Download PDF)	Only if the invoice's PDF is ready	Opens the PDF document in a new tab.

Tip: If an invoice has no download icon, no PDF has been produced for it yet. You can open the detail dialog and take the information from there instead.

Paying an invoice (step by step)

Click Pay now on the row of the unpaid invoice.
A new tab opens in your browser and takes you to the secure payment page.
Complete the payment.
Return to the tab with the panel.
The list refreshes by itself and the invoice status turns to Paid.

Tip: If the status is still the old one when you return, wait a few seconds and refresh the page. It can take a short while for the information to arrive from the payment provider.

Caution: Only enter your payment details on the official payment page that opens. The Treyza panel never asks for your card number in its own forms.

The Invoice Detail dialog

When you click the eye icon, a dialog titled Invoice Detail - {invoice number} opens.

Top section

Field	What does it show?
Status	The invoice's status label.
Issued:	The date the invoice was issued.
Due:	The final payment date.
Payment:	The date the payment was made. (Only appears on paid invoices.)

Amount breakdown

Line	What does it show?
Subtotal:	The amount excluding tax.
VAT ({rate}%):	The tax rate applied and its amount.
Total:	The final payable amount. Written in a large font.

Notes

If a note was added to the invoice, the Notes: heading and its text appear at the bottom. If there is no note, this section does not appear at all.

The payment button in the dialog

If the invoice is payable, there is also a Pay now button at the bottom of the dialog. It does the same thing as the button in the list.

To close the dialog, click outside it or use the close mark.

Pagination

Each page shows 20 invoices. If you have more than 20, a page navigation area appears below the table:

On the left, a summary: Total {count} invoices ({current}/{total} pages)
On the right, forward/back arrows with a {current} / {total} indicator between them.

On the first page the back arrow is disabled, and on the last page the forward arrow is disabled.

Frequently asked

My invoice has no "Pay now" button — what should I do? There are three possibilities: the invoice is already paid, it was cancelled/refunded, or no payment link is defined for it. Check the status column; if it says Paid, there is nothing to do.

The PDF download icon is not showing. No PDF has been produced for that invoice yet. Check again shortly, or use the information in the detail dialog.

Can I change my company details on an invoice? An issued invoice cannot be changed. Update your company/billing details from the My Company section of the store owner panel; the change applies to future invoices.

Why do I have no invoices at all? If you are on the free plan or have not reached your first renewal period, no invoice may have been issued. Check your plan status on Subscription.

I have an overdue invoice — what happens to my account? Accounts whose payment cannot be collected are restricted after a while. If you see the red Payment deadline: {date} line on the Subscription page, complete the payment before that date.

I paid but the status did not change. Refresh the page. If it does not resolve within a few minutes, write to the support team with the invoice number.

The same invoice appears both here and on the payment provider's page. That is normal. The Manage Subscription button on the Subscription page takes you to the provider's own archive; the list here is Treyza's record.

Subscription & Billing — Overview — Overview of the Subscription & Billing area.
Subscription — Your plan, plan changes, and the Manage Subscription button.
Usage and Quota — Your quotas and overage rules.
Store Settings — Overview — Your store's own settings.

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