Reviews — Overview
This is where you review, approve/reject, reply to, and if needed delete the ratings and comments customers leave on products. Reviews you approve…
Where to find: Left menu → Catalog → Reviews Who it's for: Anyone who approves, replies to, and manages customer reviews In short: This is where you review, approve/reject, reply to, and if needed delete the ratings and comments customers leave on products. Reviews you approve appear on your storefront.
What is a review?
Customers can leave a 1–5 star rating and an optional comment on products they bought. These reviews are not published directly; they first go through your approval (pre-moderation).
Approval flow (pre-moderation)
- A customer reviews a product → the review reaches you in Pending status.
- You Approve or Reject it.
- Approved reviews appear on the product page (storefront). Pending and Rejected ones do not.
- Optionally you write a store reply; the reply appears under the comment on the storefront.
No comment appears on the storefront unless you approve it — new comments arrive as Pending by default.
Statuses
| Status | Meaning | Visible on storefront? |
|---|---|---|
| Pending | Newly arrived, not yet reviewed | |
| Approved | Approved by you | |
| Rejected | Rejected by you |
Documents in this folder
| File | Content |
|---|---|
| Review Management (List Screen) | Review list: table, filters, approve/reject, reply, delete, pagination |
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Price List Validity Dates (Scheduling)
You give a price list a start and end time; the system puts the list into effect at that moment on its own and drops it when the time is up.
Review Management (List Screen)
The table where all customer reviews appear. From here you approve/reject, reply, and delete.